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Junk Mail Filtering Issues

Most of us now have some form of junk mail filtering on our email accounts. Often this filtering is provided by our internet service providers with little or no imput from us.

While this has in most cases dramatically reduced the volume of junk mail that has been appearing in our inboxes, sometimes legitimate email is incorrectly identified as junk mail and deleted before it reaches us.

As those of you who have been working with me realize, I routinely respond to incoming email within 24 hours (usually much quicker...). If you have not received a response to messages that you have sent within 24 hours, please notify me using my regular online course email address bobjost@gmail.com with a CC (carbon copy) to my backup email addresses which is rwj@fpu.edu .

If you still do not receive a response, please call and leave a message on my voicemail (559.495.1919). Please include your name, course number and a phone number where I can reach you in your voicemail message.

It is strongly suggested that you use the exact message titles indicated in the assignment prompts. Junk mail filters are often set to delete messages sent without a message title or with a generic message title (Hi, Hey, Hello, Help, Re: Fwd: etc.)

It is also helpful if you include your name somewhere in the body of the email message, especially if your email address does not include elements of your first name.

 

 


Fresno Pacific University Continuing Education
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last revised: 1.31.18